While more traditional, high-ticket companies favor external sales, more austere ones tend to focus on internal sales. However, companies with a more global vision tend to rely on both types of sales approaches: internal and external sales.
To better understand the difference between an internal and external salesperson , simply continue reading this article carefully, as it will cover the following topics:
What is the difference between an inside and outside salesperson?
The main difference is that zimbabwe email list while the first professional does his negotiation internally, in an office, either by phone, email, website, video calls, WhatsApp or chat, the external salesperson carries out his activity in the field. That is, the latter goes out on the street and acts in the client's own context.
What is a third-party seller?
The external salesperson is the one who goes to the client to carry out the negotiation. In general, he or she works with more technical and complex sales levels, and with higher prices. For example, B2B companies that handle high-value products tend to have a more solid external sales team.
The external seller, in addition to having more experience, also usually has a higher level of specialization than the internal seller.
It is quite common for this type of professional not only to have great expertise in negotiation, and therefore to know how to deal very effectively and in a personalized way with more complex objections, but also to have a very detailed and technical knowledge of all the variables of the product/service that the company offers.
To better understand the difference between an inside and outside salesperson, let's use a practical example. An outside salesperson in a chemical industry not only has experience in sales, but may also have a degree in the field of activity, such as Industrial Chemist or Chemical Engineer.
What are the functions of an external seller?
The outside salesperson does not focus on sales volume, but on strategy and approach. After all, this professional deals with sales of thousands, or even millions, of pesos.
In general, the duties of an outside salesperson include:
What is the salary of an external salesperson?
The base salary for an external salesperson in Mexico is around $6,000, according to the MX Talent website . However, this value varies depending on the company's niche, as it also depends on the professional's know-how and experience.
For example, a highly experienced external salesperson for a multinational company can earn up to $15,000.
What is an inside salesperson?
The internal salesperson is the professional who carries out his/her work without leaving the office . That is, the entire sales process takes place within the company itself, using more traditional means of communication, such as the telephone, as well as online methods. In this way, the internal salesperson is also known as a remote salesperson.
The job of this employee is quite challenging. In short, there is no face-to-face presence, so at times things can be colder. Therefore, the internal salesperson, in addition to knowing negotiation techniques, needs to have excellent verbal and written communication, as well as a lot of flexibility, patience and empathy.
What are the duties of an inside salesperson?
An inside salesperson must know and practice communication that not only values the sales script , but also focuses on issues such as tone of voice and timing.
That's because the pace of selling over the phone or through an app requires more dynamism. Not to mention that because the negotiation doesn't take place face to face, essential points of this process, such as facial expressions, are lost.
The main functions of an inside salesperson are:
