One of the primary tasks that you perform every day is communicating with your customers. During your work hours, you can effectively reach out to your customers and reply to their inquiries swiftly because you are available to do so.
However, there are times when you might want to schedule a message to be sent at a later time. For example, sending a birthday greeting at midnight, a reminder for a meeting, or managing business communications more efficiently.
A channel that is most prominently used for everyday communicatio Australia Phone Numbers WhatsApp. It is the most heavily used communication app in the world, and you can use it to schedule your messages to get in touch with customers automatically.
Having said that, WhatsApp doesn’t have a built-in scheduling feature, but there are ways to achieve this through third-party apps. So, in this guide, I’ll walk you through the steps to schedule WhatsApp messages on different devices and types of WhatsApp.
What is WhatsApp scheduling?
As implied by its name, WhatsApp scheduling is an approach where you schedule your messages ahead of time that will be sent automatically at a later time and date.
This way, you can reach out to customers at a particular time automatically even if you are doing something else or outside of your office hours altogether. You don't have to physically type in and send the message yourself as the system can take care of that aspect.
What are the advantages of using scheduled WhatsApp messages?
Automating your WhatsApp communication has multiple advantages over manually punching in the message. Some of them are as follows:
Comfortability
As I mentioned before, you can craft your WhatsApp messages whenever you are free and program them to be sent at a future date or at what you consider to be the right moment to connect with your audience. The fact that you can connect with your audience at a later time allows you to manage your sales engagement more effectively, especially if they are in a different time zone than you.
Consistent conversations
If you are running a business, then connecting with your customers regularly is a must-have. For this reason, scheduling future WhatsApp messages can help you offer continuous engagement to keep your customers in the loop and stay relevant in their minds.
Optimized communication
Engaging customers when they are busy with something else will not only annoy them but also diminish the returns of your marketing efforts. However, by automating messages to be sent at the correct moments, you can increase ROI while also being considerate about the privacy of your audience.
Better engagement
The time at which you connect with your customers is important in how they interact with your brand. If you reach out to them when they are already actively using WhatsApp, you can boost your engagement rates and compel them to take action.
For instance, if you have an online store, then forwarding e-commerce WhatsApp marketing messages at a time when buying activity is at a high can boost the likelihood of getting conversions.
