Automatic messages or templates for WhatsApp Business . They are a great option to serve our customers quickly and easily. This does not mean that we stop talking to them, but simply that they will benefit from faster and more tailored support. This means that if a person writes directly to a company's WhatsApp application and the company has enabled templates . The person responding can choose from all these automatic messages to respond to the customer in the best possible way. This saves time and effort. Sometimes it is very complicated to structure or develop messages at the very moment we address a customer and this is where templates come in.
Improving our work, response times and the quality of responses. For these reasons, today we present you 17 patterns that can help you improve your response times and the quality of your service in the WhatsApp Business API . These templates that we are going to share with you can be modified as you wish. Adapt them to your business and use them as you see fit. We are also going to share a very interesting tool to improve your customer service. Join our WhatsApp community What are Message Templates for WhatsApp Business API? WhatsApp API Message Templates .
These are messages that we compose by default and can be used to send a message on WhatsApp to a customer who has never contacted your business before or has not responded to an existing chat within 24 hours of their last response. It is important to note that once the contact has written the first message to your business, you can bosnia and herzegovina telegram database respond to them with as many messages as you want during the first 24 hours. Once 24 hours have passed since the customer's last message, you must use a message template , which must be previously approved by WhatsApp. Important : templates must always contain a variable; in our case, we recommend that the variable be the agent's name, which can be configured from "My profile in Callbell account ". At the same time, you can choose to use the variable ( the variable has no word limit ) to enter any other information necessary to communicate with your customers.
Important : WhatsApp generally approves of very simple templates like this one: Hello, {{1}}, thank you. This means that, generally speaking, you can use this template to write to customers with all the flexibility you need. That’s why we recommend using this CRM in conjunction with your sales team. Herramientas for sales teams 2) Monday Monday is a project management tool that helps you organize your team's work and control each project individually. It also allows you to track the progress of each project and the deliverables of each member of your team. This means that with this tool you can organize and assign tasks to your team. Thanks to this platform, teams, especially in the digital sector , no longer need to go to the workplace to carry out their tasks.
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