Innovating DevOps for Performance and Growth
The Google Cloud DORA Award recognizes organizations at the forefront of DevOps improvement through DORA research. Our award demonstrates how we implement effective DevOps processes that create a more productive work environment , improve teamwork and efficiency , and deliver world-class performance , ensuring our customers have the best possible experience.
What metrics are measured in DORA?
The DevOps Research and Assessment (DORA) team developed the Four Keys project, which helps organizations like ours track important aspects of our software development. This allows us to evaluate our performance and find ways to improve software delivery and teamwork, thereby improving our customers’ experience with our services.
These four key metrics are:
Deployment frequency
Change failure rate
Recovery time from failed deployments
Waiting time for changes
Source: DORA 2024 report
For over a decade, DORA has validated these software delivery metrics as an effective way to measure outcomes in this process. Each year, the DORA research team publishes a comprehensive “ Accelerate State of DevOps ” report, collecting data through an annual global survey of professionals in technical and related roles.
This year, nearly 3,000 professionals from a variety of industries participated in the survey to better understand the factors that drive high-performing technology-focused organizations. The DORA Awards highlight companies with exceptional results in this space, and SiteGround is proud to be recognized among the top-performing organizations with a DORA Award.
SiteGround Performance on Key DevOps Metrics
According to DORA’s analysis of the state of DevOps among 3,000 respondents in 2024, four groups of companies emerged, based on their performance in software delivery: Elite, High, Medium and Low.
Here's how SiteGround stacks up on each of our software delivery process metrics today:
SiteGround Deployment Frequency
Measures how often we update our software with new features or fixes. Frequent updates mean you always have the latest improvements, features, and fixes.
Our current deployment rate of 6 times per day puts SiteGround in the Elite group of companies , with less than 19% of all respondents performing multiple deployments per day, according to the DORA 2024 report.
SiteGround Upgrade Failure Rate
Measures the percentage of updates that cause issues and require correction. A lower rate means our updates are more reliable, delivering a smoother experience. Our change failure rate of just 0.75% puts us at the forefront in this category, with 5% considered Elite performance.
Recovery Time for Failed SiteGround Deployments
If something goes wrong after a deployment or change in production, this metric shows how quickly we can fix it and get things back to normal. At SiteGround, our recovery time from failed deployments is exceptional: just 8 minutes, with less than an hour considered Elite performance.
Wait Time for SiteGround Changes
It shows how quickly we can get a new idea or fix into production for you to use. Faster times mean we respond quickly to your needs. According to the DORA 2024 report, our 8-day lead time puts us on the edge of the High Performer group , with up to a week's wait for changes.
Modernizing our DevOps to power millions of websites
Our results and recognition in the category of Fostering a Culture of Performance and Innovation are based on the synergy of our team-oriented work ethic, effective solution building, and proactive approach to technology. This was fully unleashed after migrating our infrastructure to Google Cloud , which allowed us to improve our software development cycle, the efficiency and quality of teamwork, and more effectively measure the results of these efforts.
This has allowed us to rapidly expand our product portfolio, evolving from a leading web hosting provider to a comprehensive digital experience platform. We now offer cutting-edge products to empower our customers to not only maintain high-performing websites, but to build a more successful online presence , all under one roof.
What does this mean for our customers?
Winning the Google Cloud DORA Award is not only an honor for us, but a belgium whatsapp number data commitment to our customers. Here’s how our focus on DORA principles benefits SiteGround customers:
Leading the way in innovation
At SiteGround, we pride ourselves on being at the forefront of technological advancements in web and digital hosting solutions. Our commitment to frequent deployments means we constantly integrate the latest technologies and features into our platform. Our proactive approach ensures that your website is equipped with cutting-edge tools to stay competitive in an ever-evolving digital world.
Quick response and agility
Our short lead time for changes allows us to quickly implement your feedback and adapt to new market demands. Whether it's a new feature you've been waiting for or a critical fix, our agile development processes ensure your needs are met quickly, keeping your operations running smoothly and efficiently.
Reliability you can trust
We understand that downtime can significantly impact your website. That’s why our focus on minimising the time to restore services ensures that any disruption is addressed quickly, with minimal impact on your operations. Our robust systems and processes are designed to provide you with a reliable service you can trust.
