Enhancing Data Privacy: Advanced Message Data Storage Options
Posted: Tue Dec 03, 2024 10:42 am
SMS API
WhatsApp Business API
Enhancing Data Privacy: Advanced Message Data Storage Options
Data storage in the context of SMS/MMS/WhatsApp involves recording and storing messaging data, including recipient information and message content. Companies often use SMS/MMS/WhatsApp data storage to track communication with clients or for internal monitoring purposes.
However, data storage is subject to privacy regulations chinese singapore phone number list such as GDPR or HIPAA. So organizations processing third-party personal data are required to implement privacy controls, such as message content storage redaction.
Plivo's Enhanced Data Storage Options
To address this we're thrilled to introduce new comprehensive data storage options for SMS, MMS and WhatsApp messaging. This empowers Plivo customers to fine-tune their data storage preferences, aligning with regulatory requirements and their unique business needs.
Customizable Data Storage Preferences for Messaging
Outbound Messages
Plivo now offers four custom data storage preferences, enabling customers to personalize the handling of their outbound messaging data in alignment with global data protection standards and business needs.
The preference for data logging of outbound messages is set as a parameter in the Send Message endpoint and is applied at the message level. The four available settings for modifying content storage preferences include:
WhatsApp Business API
Enhancing Data Privacy: Advanced Message Data Storage Options
Data storage in the context of SMS/MMS/WhatsApp involves recording and storing messaging data, including recipient information and message content. Companies often use SMS/MMS/WhatsApp data storage to track communication with clients or for internal monitoring purposes.
However, data storage is subject to privacy regulations chinese singapore phone number list such as GDPR or HIPAA. So organizations processing third-party personal data are required to implement privacy controls, such as message content storage redaction.
Plivo's Enhanced Data Storage Options
To address this we're thrilled to introduce new comprehensive data storage options for SMS, MMS and WhatsApp messaging. This empowers Plivo customers to fine-tune their data storage preferences, aligning with regulatory requirements and their unique business needs.
Customizable Data Storage Preferences for Messaging
Outbound Messages
Plivo now offers four custom data storage preferences, enabling customers to personalize the handling of their outbound messaging data in alignment with global data protection standards and business needs.
The preference for data logging of outbound messages is set as a parameter in the Send Message endpoint and is applied at the message level. The four available settings for modifying content storage preferences include: