Don't take the bull by the horns right away: excessive assertiveness often causes discomfort and reluctance of the interlocutor to continue the conversation. First, create a friendly, trusting atmosphere. If possible, offer the client tea or coffee, ask what he does and what interests him. If a person sees sincere attention from your side, this will dispose him towards you, increase his readiness to continue the interaction.
In addition, the information obtained about a person will help you build communication with him in the future and interest him in your proposals.
Knowing people
The ability to understand people's psychology makes it possible to adapt to them. Although each of us is unique and inimitable, experts distinguish several psychotypes, so that by assigning a person to one category or another, it is easier to choose a line of interaction to achieve a result.
It has long been noted that the interlocutor japan whatsapp group as the conversation progresses, often begins to display those qualities and express those opinions that his vis-à-vis attributes to him. In this way, you can subtly influence a person, leading him to the decision you desire.
In this case, the temperament and character traits of the client should be taken into account. For example, with a slow melancholic or an energetic choleric, you need to build communication differently in order to match the buyer's mood and be on the same wavelength with him.
Sometimes it takes a lot of time to work on one client, especially if it is a major deal. It is important to create a positive emotional background and provide arguments that can influence the person's position.
Yes, in some cases the buyer can be "persuaded" by lengthy persuasion, and he will give in, but he is unlikely to be satisfied: it is quite possible that he will then return the goods and will avoid you, remembering how much moral strength the previous communication cost him. If you managed to convince him and the decision was made consciously, then the level of trust in you will only increase.
It is necessary to develop persuasion skills in yourself – this will be your self-investment. In addition to persuasion, attempts to put pressure on the client and deceive him are contraindicated – in this case, you will definitely lose him forever. Take care of your customers and develop relationships with them in a positive direction.
Ability to present persuasive arguments
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