These tools allow HR to understand the needs of workers
Posted: Sun Dec 15, 2024 9:36 am
When we talk about the human resources department, it is traditionally associated with two fundamental tasks: paying salaries and hiring and firing employees. And the truth is that their work goes much further, since they are in charge of taking care of the hired staff. That is why we are going to review what tools the HR department has at hand to understand the needs of workers .
The problem is often that there are tasks that are repeated month after month and take a lot of time; payrolls, expenses or mileage are just a few examples. Either there are adequate bahrain email list 191152 contact leads tools that facilitate the creation of payrolls , for example, or this task simply ends up consuming all the available time of that department.
Why it is important for HR to know the needs of the workforce
A company's workforce has been considered necessary to maintain its activity, more as an expense than an investment. But the truth is that this view has been changing in recent years. Workers are one of the company's main assets . Keeping employees happy, with a good working environment, is the basis for improving productivity.
But HR departments go further. They know that there are many factors that influence the way companies attract talent . Emotional compensation is part of the package that can be offered to new employees to get them to join the organisation. But this pact has to be maintained over time and they need to detect when employees are not happy before they make the jump to another company.
The same applies to employee training needs . A resource that many companies have simply neglected, except in very specific cases of extreme need, such as a regulatory change such as the SII for the accounting department. It is the human resources department that has to deal with these issues. That is why it is essential to have the right tools to understand the needs of the workforce.
Social media tools
Active listening is one of the main weapons of the human resources department to understand the needs of employees. Logically, any need that employees have should be directly transferred to this department. The door must always be open. But many times the employee simply feels inhibited and does not communicate his or her concerns to this department.
In any case, both employees and ex-employees often express themselves more freely on social networks. That is why it is essential to monitor social networks to know what is being said about our company. Just like in real life, many employees may feel uncomfortable if someone from human resources asks them to follow them on Facebook , Twitter or LinkedIn. In any case, to follow different social networks and what employees say about the company, Hootsuite is an essential tool.
Another very interesting tool is Meltwater, a tool to find out what people are saying about us on social networks and blogs . All we have to do is choose a keyword and select the networks we want to monitor. For smaller companies, Hootsuite alone may be enough. In both cases, these tools will be used in conjunction with the marketing department, since we not only obtain information from employees, but also from customers.
Tools for training planning
Companies have a number of training credits that they often do not use . The first thing for the human resources department is to know how they can take advantage of them. Knowing the offer and the possibilities that we have in an organization like the Tripartite Foundation . Its course search engine can be a very good solution to offer to workers. If there is enough interest, face-to-face training can be organized, even in the company itself.
The same goes for distance learning courses that might appeal to employees. A short survey could detect what training they would be interested in. There are many tools for doing this, one of the most interesting being Survey Monkey , which can also be used to ask questions and collect feedback from customers.
The problem is often that there are tasks that are repeated month after month and take a lot of time; payrolls, expenses or mileage are just a few examples. Either there are adequate bahrain email list 191152 contact leads tools that facilitate the creation of payrolls , for example, or this task simply ends up consuming all the available time of that department.
Why it is important for HR to know the needs of the workforce
A company's workforce has been considered necessary to maintain its activity, more as an expense than an investment. But the truth is that this view has been changing in recent years. Workers are one of the company's main assets . Keeping employees happy, with a good working environment, is the basis for improving productivity.
But HR departments go further. They know that there are many factors that influence the way companies attract talent . Emotional compensation is part of the package that can be offered to new employees to get them to join the organisation. But this pact has to be maintained over time and they need to detect when employees are not happy before they make the jump to another company.
The same applies to employee training needs . A resource that many companies have simply neglected, except in very specific cases of extreme need, such as a regulatory change such as the SII for the accounting department. It is the human resources department that has to deal with these issues. That is why it is essential to have the right tools to understand the needs of the workforce.
Social media tools
Active listening is one of the main weapons of the human resources department to understand the needs of employees. Logically, any need that employees have should be directly transferred to this department. The door must always be open. But many times the employee simply feels inhibited and does not communicate his or her concerns to this department.
In any case, both employees and ex-employees often express themselves more freely on social networks. That is why it is essential to monitor social networks to know what is being said about our company. Just like in real life, many employees may feel uncomfortable if someone from human resources asks them to follow them on Facebook , Twitter or LinkedIn. In any case, to follow different social networks and what employees say about the company, Hootsuite is an essential tool.
Another very interesting tool is Meltwater, a tool to find out what people are saying about us on social networks and blogs . All we have to do is choose a keyword and select the networks we want to monitor. For smaller companies, Hootsuite alone may be enough. In both cases, these tools will be used in conjunction with the marketing department, since we not only obtain information from employees, but also from customers.
Tools for training planning
Companies have a number of training credits that they often do not use . The first thing for the human resources department is to know how they can take advantage of them. Knowing the offer and the possibilities that we have in an organization like the Tripartite Foundation . Its course search engine can be a very good solution to offer to workers. If there is enough interest, face-to-face training can be organized, even in the company itself.
The same goes for distance learning courses that might appeal to employees. A short survey could detect what training they would be interested in. There are many tools for doing this, one of the most interesting being Survey Monkey , which can also be used to ask questions and collect feedback from customers.