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The marketing objective should never deviate from sales 

Posted: Thu Dec 12, 2024 9:17 am
by rosebaby865868
ROI and instant messaging: how are they related?


Nowadays, the strategies implemented in marketing plans are usually aimed at increasing business opportunities and potential customers. However, regardless of the goals sought to be achieved, ROI is an element that we must always keep in mind.

And as technology constantly provides us with new ways to enhance our actions and reach, instant messaging tools have proven to have very good results. 

Email marketing, chatbots and even applications canada b2b leads like WhatsApp Business allow us to have effective and efficient communication with our customers. But like any marketing strategy, this one also has its challenges and considerations. 

[Tweet “Instant messaging tools have shown to have very good results in marketing”]

So, if you want to know how to make the best decision on your marketing tools with respect to ROI , read on. 

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Here we tell you the main points that you should consider in a marketing strategy focused on ROI and the implementation of messaging tools in your company. Let's get started!


In order to discuss the most effective marketing strategies for your company, we must first clarify some points about marketing objectives.

The objectives and approaches of a marketing plan are widely numerous and will always depend on the characteristics of each company's clients. This is why marketing strategies encompass so many possibilities and ranges of action.



However, something we must never forget is that whatever the objective of our marketing campaign, it must always be related to sales. As well as to promoting the increase of business opportunities .

This is not to say that brand positioning or image actions should be set aside. But it is necessary that every marketing plan be developed to benefit the company's sales.

We clearly know that one of the main goals of today's marketing is to increase our flow of potential customers and provide them with good experiences. But this is not by chance either.

Satisfied customers are those who become repeat customers and are more likely to accept your loyalty actions. As this is such an important consumer population, we must take the necessary actions to keep them happy. Again: in favor of sales benefits. 

As you can see, any well-planned and executed marketing action will directly or indirectly affect sales. And that is how it should be. Remember that the sales and marketing departments must work together to boost the development of the company. 

At the same time, any strategy or measure that we employ in the company must respond to a correct use of resources. Maintaining an updated ROI calculation allows us to be aware of the effectiveness and profitability of our marketing actions.

[Tweet “Keeping an updated ROI calculation allows us to stay on top of the effectiveness and profitability of our marketing actions.”]

This is why the strategies we want to use in our marketing plan cannot be isolated points. They must all be related and work in synergy to ensure efficient and sustainable results. 

Why are instant messaging tools important for your sales?
Instant messaging tools have a long history in marketing strategies. We could say that email marketing and process automation were the first steps that aimed to develop the implementation of instant messaging.