Everything you need to provide unified care
Posted: Sat Dec 07, 2024 10:39 am
In any case, there are currently tools that allow for unified attention, facilitating the work of agents, without leaving aside the omnichannel experience , improving the customer experience to increase sales opportunities.
Instant messaging channels are a strategic tool, provided you have egypt whatsapp number data 5 million the capacity to manage them comprehensively.
The way companies relate to their consumers is crucial for their marketing strategies. This results in a better CX, increasing the chances of making sales. In fact, 73% of customers consider that a good customer experience helps drive their purchasing decisions.
If you also consider that, when it comes to sales, 90% of consumers prefer text messages over phone calls , it becomes clear how much potential channels like WhatsApp, SMS, Google Business Messages and Apple Business Chat, among others, have to provide customer service that responds to their requirements and needs.
Now, how can you offer unified and efficient service through different instant messaging channels? With Auronix Chat , you can establish direct and interactive communication with each customer from their cell phone, improving the customer experience and, therefore, your positioning in the market.
Instant messaging channels are a strategic tool, provided you have egypt whatsapp number data 5 million the capacity to manage them comprehensively.
The way companies relate to their consumers is crucial for their marketing strategies. This results in a better CX, increasing the chances of making sales. In fact, 73% of customers consider that a good customer experience helps drive their purchasing decisions.
If you also consider that, when it comes to sales, 90% of consumers prefer text messages over phone calls , it becomes clear how much potential channels like WhatsApp, SMS, Google Business Messages and Apple Business Chat, among others, have to provide customer service that responds to their requirements and needs.
Now, how can you offer unified and efficient service through different instant messaging channels? With Auronix Chat , you can establish direct and interactive communication with each customer from their cell phone, improving the customer experience and, therefore, your positioning in the market.