Why is customer loyalty key to ROI

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In order for companies to maintain effective contact with their customers, they need to rely on a robust communication solution that allows them to orchestrate the sending of messages through the right channel and at the right time, and that is also capable of integrating various channels under a single interface, promoting omnichannel.

In an increasingly competitive market, obtaining customer loyalty is essential to ecuador whatsapp number data 5 million achieving business objectives. In fact, it is estimated that attracting a new consumer costs between 5 and 25 times more than retaining an existing one. This data allows us to understand the importance of loyalty for the profitability of a business.



Pero ¿qué se entiende por lealtad del cliente?
La lealtad del cliente se logra al establecer relaciones con los consumidores que vayan más allá de la compra de un producto o servicio, haciendo que regresen y se conviertan en clientes habituales.