The message of this book is that your business is like a "ship" and you have to fill that ship with everyone who wants to work hard and move in the same direction toward success. Most of us have been on bahrain phone number resource a boat and trust me, there is nothing scarier than someone on a boat moving in a different direction and starting to rock that boat. You have to build relationships so that your boat is filled with like-minded people. At Quality Contact Solutions I am lucky to be part of a great team and have had the pleasure of working with many call center management teams who really know how to build great relationships and fill their spaces with the best talent around them" Boat" In a nod to one of my favorite outsourced telemarketing teams, I want to give a shout-out to the call center team located in DeKalb, IL.
The team is an owner-operator of quality control systems called ctc teleservices. They were one of the first telemarketing agencies qcs started working with. They have been around for many years and have a tight management team. The level of communication between all members of the team is amazing and I can imagine them all being in a boat "rowing" in the same direction with ease. They run a variety of different types of qcs client programs, one of the most successful areas being association membership renewals.
