Page 1 of 1

Why does relevance increase conversion?

Posted: Sat Dec 07, 2024 9:25 am
by Prisila405
For example, if a customer has a problem with a company over an improper charge, the automation of outbound messages should prioritize this issue. What if they receive a message about an exclusive offer? This is obviously evidence of a lack of coordination between areas and systems, and will surely have a negative impact on the Customer Experience.

That's why it's important for company areas to be aligned when list of cyprus whatsapp phone numbers communicating with customers: consumers need to feel safe and understood, and Orchestrated Outbound allows companies to align communications and departments in favor of Customer Experience.

Image

Choosing the right message for each specific situation and having them work in sync. That's orchestration!

Did you know that companies that focus on customers are up to 60% more profitable than those that don't?

This is because by aligning strategies to customer needs, it is possible to address them according to their needs or problems. In this sense, some advantages of using orchestrated outbound strategies to deliver relevant messages at the right time are:

1. Greater sales boost
Orchestrated marketing allows you to offer content “tailored” to the needs and expectations of your customers, a strategy that has been successful.