We want our customers to keep doing what they do well, let us help you get to the next level by doing what we do well. If you're looking to take your organization to the next level, contact us at ( ) - or email me at Service Management Explained August by Heather Dubas, Senior Operations Manager What is Telemarketing Service Management? Telemarketing service agents who use headphones to talk are often asked this question. I usually answer that working in telemarketing management requires me to wear many hats.
I went on to say that as operations managers for telemarketing services, we austria phone number material are the primary contact between the client and the call center executive, managing all aspects of the marketing campaign. Here's a preview of what we do: writing and revising scripts, preparing training materials and training frontline telemarketing teams, reviewing reports, troubleshooting issues and preparing recommendations for customers and call center teams while ensuring compliance and quality assurance. Wow – that’s a mouthful! No day is the same and I wouldn't have it any other way! Telemarketing management is not for the faint of heart, but I love it! There is never a dull moment and I believe you have to believe wholeheartedly in what you are doing in order to be successful as telemarketing services are a difficult industry to get into and have a notorious reputation.
This is my story and why I believe telemarketing management is so important. I was looking for a change of pace when I started working in the financial world with my telemarketing services. I was unhappy and needed something that would make me shine. You see, I am an extrovert who enjoys positive, upbeat interactions with people. In other words, I love talking...a lot! I didn't realize this in my current job, and when you're as blabbering as I am, what better industry to be in - telemarketing services is the answer.
Telemarketing Script Developer
-
- Posts: 40
- Joined: Thu Dec 05, 2024 5:47 am