No, it’s not. The API isn’t immediately available for all businesses. You’ll need to submit a request to get your eligibility checked before getting access to Instagram API. The process of requesting advanced access is called App Review.
How do I access the Instagram API?
To be eligible for Instagram DM API, you’ll need to:
Have an Instagram Business Account linked to a Facebook page
Accept Meta’s terms and conditions
Adhere to Meta’s technical documentation standards
Implement Send API, Webhooks, and Conversation API
Respect message delete webhooks
Implement Instagram Story Reply and Story Mention
Ensure your messaging experience has an escalation path to a human agent
Implement the handling of media CDN URLs
You should handle user authentication through access list of iran cell phone numbers tokens — these can be found in your Facebook account. Next, you need to handle endpoint authorization through Permissions.
Start Using Instagram DMs Without the Hassle
To use Instagram Direct Messaging API, you’ll need a tech-savvy person on your team. It’s best to have a developer working on this project. If you don’t have one, fear not. We have a workaround for you.
Instead of implementing Instagram DM API, simply use Brevo Conversations to achieve the same result with much less effort.
Brevo Conversations is a centralized platform for managing all your customer communications in one place. You can connect your Instagram Direct, Facebook Messenger, and chat widget to the Brevo interface and handle all your chats from there. Soon WhatsApp messaging and email conversations will be available, too.
Here’s how you connect your Instagram Messenger to Brevo Conversations:
Have a dedicated Facebook Business Page.
Make sure you’ve switched your Instagram account to a Professional Account.
Link your Instagram Professional Account to your Facebook Page.
Go through a simple no-code authentication process. As your Instagram Professional Account is connected to your Facebook page, you’ll need to authenticate with Facebook.
Instagram DM API dashboard with Brevo.
Once you’ve connected your account to Brevo Conversations, you’ll be able to receive notifications and reply to your customers directly from the Brevo interface.
