Introducing the latest LogMeIn Central remote support add-on

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Remote support is a crucial aspect of IT, allowing you to remotely connect to devices to quickly troubleshoot issues. Our amazing remote support module powers your IT capabilities with unlimited, multi-platform, seamless support sessions. Provide support on any device (PC, Mac, iOS, Android, and Chromebook) and in any situation. Now you can extend the reach of your support, whether it's one-time employee sessions or devices outside your network.

With the new remote assistance module , you can do the following:

Provide remote assistance on mobile devices and computers with unlimited ad hoc sessions.
Enjoy flexible access flows via SMS, direct link or email.
Use administration mode to log in without end-user credentials.
Manage multiple sessions at once for faster resolutions.
Screenshot of the remote assistance module.

Provide support to anyone, anywhere, without interruption.
With Central’s Remote Support module, you information about mint can support any device – PC, Mac, iOS, Android, and Chromebook. Extend the reach of your support to support both desktop and mobile devices. Use remote screen viewing on any iPhone or iPad, plus remote viewing and control on any Android device. Whether your employees are in the office, at remote workstations, doing hybrid work, on or off the network, or using their personal devices, connecting is a breeze.

Say goodbye to hassle with easy ad hoc support.
Provide unlimited support to employees via the remote support module and resolve one-off requests with ease and flexibility. There are multiple ways to start a session. You can select the connection method that works best for you, whether it's a support key, direct link, SMS, or email. We also understand that one of the biggest hurdles can be explaining to someone how to log in. Use our intuitive visual cues to guide employees through and get them connected with ease.

Solve more problems, faster.
Central's remote support module enables you to achieve fast resolutions remotely. Time and resources are valuable, so it's important that you can address multiple issues at once by managing multiple sessions. You can also resolve issues more quickly by bringing agents together in one support session using agent collaboration. Multi-agent collaboration allows for simultaneous view and control in remote support sessions.