This may not be a perfect example
Posted: Wed Jan 22, 2025 6:23 am
but the seller's involvement is obvious. He responded to both the original review and the edited version, complimented the interior, thanked, and was genuinely happy that the buyer was happy.
A live response from the seller is especially important if the review is negative. A useless automatic unsubscribe increases the irritation of both the dissatisfied buyer and any reader: it seems that the seller does not care.
If the problem is solvable, for example, a leatherette item smells bad after being stored in a sealed bag for a long time, tell me how to fix it. The same applies if the buyer used the product incorrectly and got a bad result. This way you will protect yourself from new negativity: users will see your responses and will not complain about the same thing.
how to write off points in ozone when paying
This card has many complaints about inaccurate measurements. And the el salvador telegram database seller leaves the same useless comments on them. Only under one review there are tips that completely solve the problem, but not from the seller, but from other buyers.
As you can see, the role of reviews on Ozon is huge, and points help to get a lot of feedback. But this is not the only important criterion. Audit of stores on marketplaces from Tochka Reklamy will help to analyze the rating and responses to reviews, as well as many other indicators. Follow the recommendations, improve cards and get the best results from paid campaigns and free promotion.
Get an audit from Tochka Reklamy for free
Register to receive analysis and advice on developing your store on Wildberries or Ozon
Why do you need infographics on marketplaces?
As already mentioned, pictures with icons and short texts attract attention, answer questions, and remove objections in just a few seconds.
Let's take a closer look at what else infographics are needed for, and what additional tasks they solve.
A live response from the seller is especially important if the review is negative. A useless automatic unsubscribe increases the irritation of both the dissatisfied buyer and any reader: it seems that the seller does not care.
If the problem is solvable, for example, a leatherette item smells bad after being stored in a sealed bag for a long time, tell me how to fix it. The same applies if the buyer used the product incorrectly and got a bad result. This way you will protect yourself from new negativity: users will see your responses and will not complain about the same thing.
how to write off points in ozone when paying
This card has many complaints about inaccurate measurements. And the el salvador telegram database seller leaves the same useless comments on them. Only under one review there are tips that completely solve the problem, but not from the seller, but from other buyers.
As you can see, the role of reviews on Ozon is huge, and points help to get a lot of feedback. But this is not the only important criterion. Audit of stores on marketplaces from Tochka Reklamy will help to analyze the rating and responses to reviews, as well as many other indicators. Follow the recommendations, improve cards and get the best results from paid campaigns and free promotion.
Get an audit from Tochka Reklamy for free
Register to receive analysis and advice on developing your store on Wildberries or Ozon
Why do you need infographics on marketplaces?
As already mentioned, pictures with icons and short texts attract attention, answer questions, and remove objections in just a few seconds.
Let's take a closer look at what else infographics are needed for, and what additional tasks they solve.