Let’s explore some simple ways to make your business stand head and shoulders above the rest.
#1: Deliver awesome service
Everything starts with great products and awesome service! Now list of portugal consumer email you’ve nailed the basics, it’s time to see how you can go above and beyond for your customers.
Start with what your customers are saying about you: read your online reviews and what people are saying on social media to see if there are any areas for improvement. Next, study what your competitors are doing—then identify ways you can do things better.
#2: Tell your story
You do a great job of explaining what you do, but do you ever explain why? Your customers will love to hear what inspired you to start your company, plus it’s a great way to build an authentic, emotional connection.
Don’t hide behind your business: let your team shine! Even if you’re a B2B company, it’s important to show your human side. Share behind the scenes glimpses and team highlights on your social media to encourage engagement and build trust with your audience.
#3: Put yourself in your customer’s shoes
When you’re immersed in running your business, you may forget to check how things look through the eyes of the customer. See things as they do and identify any areas for improvement by conducting regular walkthroughs.
If you own a cafe or restaurant, run through the ordering and dining process from start to finish. For medical practices, follow the steps for check-in and orientation to see if there’s anything you can make easier for your patients. If you have an online store, run through the complete ordering process to see if you hit any snags.
