Elimination of unnecessary documents

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In sectors such as real estate, insurance or finance, smart contracts avoid the use of paper documents. Real estate purchases, insurance contracts, loans and international fund transfers are thus carried out transparently, quickly and securely.

Supply chain management
Supply chains are often characterized by a lack of communication and transparency. Blockchain offers the possibility of tracking each item throughout its journey from production to consumption, thus ensuring optimal traceability.

Real-time customer service
With blockchain, customers can communicate their requests and complaints chile number screening securely and immediately. For their part, customer services quickly identify common problems and can respond to them efficiently.

Customer loyalty
Blockchain enables the creation of a personalized loyalty program for each customer, providing a user experience tailored to their individual needs. Customers accumulate points that they can exchange for discounts, goods or services, or even cryptocurrency.

What are the challenges of blockchain in customer service?
Public blockchains can face scalability issues. A sudden increase in the number of transactions could overload the system. However, technical solutions are being developed to increase the processing capacity of blockchains.

Strict enforcement of regulations such as GDPR can also hinder the development of blockchain. Indeed, the immutability of this technology can pose a problem with regards to the right to be forgotten and to rectification of data.