Retail chain of household appliances
Posted: Mon Dec 23, 2024 7:15 am
Situation:
A company selling insurance products faced the problem of declining employee motivation in the sales department. The salespeople did not see any prospects for career growth and were not sufficiently motivated to achieve high results.
Solution:
The company implemented a competitive gamification system, where for each successful sale employees received points that could be exchanged for bonuses. In addition to individual competitions, team challenges were added. The rating system allowed everyone to see their results and the progress of their colleagues.
Result:
Sales increased by 20% in six months, and employee motivation increased. Team oman telephone directory spirit also improved as employees began to actively share successful customer service techniques.
Case 2:
Situation:
In a large chain of household appliance stores, the sales department faced a problem: many salespeople worked using old methods, which reduced their efficiency. There was competition within the department, but it was destructive and caused conflicts.
Solution:
Management decided to implement a system of competition with clear goals and transparent rules. KPIs were established, such as sales volume and average check. Salespeople competed for monthly bonuses, as well as for the right to be the “best salesperson of the month,” which brought non-material benefits such as flexible hours and extra days off.
A company selling insurance products faced the problem of declining employee motivation in the sales department. The salespeople did not see any prospects for career growth and were not sufficiently motivated to achieve high results.
Solution:
The company implemented a competitive gamification system, where for each successful sale employees received points that could be exchanged for bonuses. In addition to individual competitions, team challenges were added. The rating system allowed everyone to see their results and the progress of their colleagues.
Result:
Sales increased by 20% in six months, and employee motivation increased. Team oman telephone directory spirit also improved as employees began to actively share successful customer service techniques.
Case 2:
Situation:
In a large chain of household appliance stores, the sales department faced a problem: many salespeople worked using old methods, which reduced their efficiency. There was competition within the department, but it was destructive and caused conflicts.
Solution:
Management decided to implement a system of competition with clear goals and transparent rules. KPIs were established, such as sales volume and average check. Salespeople competed for monthly bonuses, as well as for the right to be the “best salesperson of the month,” which brought non-material benefits such as flexible hours and extra days off.