Within 15 minutes – You need to publicly acknowledge that a crisis has occurred. It doesn’t matter if you don’t give many details. A quick response will help ensure customer confidence.
Within 30 minutes – Provide a more detailed update brazil hot telegram as more information becomes available.
Within an hour – A member of your organization should make a public announcement. This should include announcing the steps being taken to resolve the crisis. This could involve posting videos to social media, email, and on your website.
Within 90 minutes – Hold a press conference and be as transparent as possible.
Identify teams
Coworking space
When crisis strikes, your crisis communications teams will be the first hands on deck. For each potential disaster, they’ll draw up a response plan. Ideally, they’ll put you in the strongest possible place to respond to a crisis when it hits.
