Sales psychology is a set of scientifically proven techniques and methods of influencing the client, which increase the chance of successfully closing a deal. Although knowledge of the intricacies of the psychology of selling goods and services will not give a 100% guarantee of the result in each individual case, the work of a manager is based on these skills, and therefore every seller should understand the basics of communication with a potential buyer.
Moreover, a well-developed skill of finding a common japan phone number list language with others is very helpful in life. According to American writer and psychologist Daniel Goleman, emotional intelligence (EQ) is more important than mental intelligence in interpersonal communication. Tassilo Momm and Gerhard Blickl came to a similar conclusion: their studies showed that people who understand other people's feelings and emotions better have a higher income level. The ability to feel the experiences of the interlocutor is called empathy, and those who have it establish trusting relationships with another person faster and easier.
The essence of sales psychology
In the field of marketing, the psychology of sales is the foundation for achieving success. Psychologist Daniel Kahneman, who is considered one of the founders of behavioral economics, noted that just as in everyday life people prefer to communicate with those they like, so buyers are more likely to choose a seller who inspires sympathy, even if the price is slightly lower elsewhere.
