21 November, 2018 @ 3:48 pmby Gonçalo Sousain E-commerce , Digital Strategy , Digital Marketing , WebsitesLeave a comment
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Recently, the results of a study carried out in Portugal on E-Commerce were released , which summarized the behavior of Portuguese people when shopping online .
The study's numbers prove that the Internet is essential for the purchase of greece email list products and services by the Portuguese, whose habits have been changing in recent years, as in most countries in the world. You can read the entire analysis of the study here in this article entitled Portuguese people value information on the Internet to make online purchases .
Today, precisely due to the results of this national survey on E-Commerce (carried out by Portal da Queixa and the company Netquest ), we understand what Brazilians' behaviors are when buying online, what they research and where, and whether they are influenced at the time of purchase.
That is precisely why in this article we present 5 very important tips to know before buying online.
Tip #1 – Pay attention to the identification of the website or online store
Before purchasing any product or service online, ask about the company selling it. If the website does not have an address or contact you can call, as well as information about its privacy and security policy, it is a reason to suspect its veracity. Get the right information to avoid being the target of fraud.
Tip #2 – Research Before You Buy
You can and should use platforms like Portal da Queixa to research a specific brand or company, as on this type of website you can find other consumers' experiences with that same product or service. Testimonials from some consumers can make you realize whether or not you are making a good purchase online.
Tip #3 – Always compare prices before buying
Prices for a given product or service may vary from platform to platform. Price comparison websites are the ideal tool to use in these cases. Search engines can also provide price information on other online platforms.
Tip #4 – Be aware of additional charges
Always check that, associated with the purchase of an item online, you are not presented with additional fees or shipping costs. Also check delivery or execution times for the services purchased, as adding these options to your purchase may result in unpleasant surprises at the time of final payment. If you buy something from the European Union, you don't need to pay customs duties, something that doesn't happen if your product comes from other countries like the USA or China.
Tip #5 – Always select the most secure payment method
Before proceeding to final payment for your order, make sure that the website only asks for the information necessary to complete the purchase. The most common payments are bank transfer and credit card, but avoid them if you can, as they are less secure.
You can select safer methods, such as:
Shipping on collection: you only pay after receiving the order. It usually has increased additional costs and therefore not all companies offer it;
MB Way : is an alternative to using a credit card and is safer;
PayPal : very secure electronic payment system;
Paysafecard : system aimed at young people that works like Paypal and MB Way , but with a balance limit of R$100.
One last piece of advice, but perhaps the most important: always check your bank statement to confirm that the amounts debited correspond to the amount you spent on your online purchases.
DON’T ALSO MISS OUR ARTICLES ABOUT E-COMMERCE HERE AT THIS LINK
Discover now 5 tips for buying online safely
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