Visual Flow Builder & Workflow
For creating a chatbot, most companies use a word doc, excel, or a simple diagram. These tools can get the work done, but merely getting the job done is not enough in this era of high productivity.
In tools such as Botmock, the editing experience is much easier for the teams to design efficiently, and the learning curve is relatively small and concentrates on design.
Botmock helps to create an interactive prototype and a detailed conversation flow map. This will allow you to focus on designing the chatbot rather than configuring and deploying a live bot. It also helps to handle client advertising data questions effectively before production.
It’s also possible to add buttons, card carousels, quick replies, images, animations, APIs, etc. You would be able to use set variables as context as well.
add button, cards, images and other rich messages
The content workflow will help the teams identify the design tasks to be completed and the chatbot design project’s progress. It helps during the review to set a timeline and work towards the goals.
Content workflow
Customer Journeys
Journeys are a great and powerful way of extracting a particular use case and presenting it to the users. So they can give feedback, and then you can correct and deploy it.
This is helpful when there’s a need to show the progress to stakeholders or clients. Instead of playing the entire design, journeys will automatically display the flow when you click on any option.