First, advertise the giftee Box giveaway on your company's website, and then send a survey URL to customers who have completed an online business meeting. Once the customer has answered the survey, the URL link for using the giftee Box is automatically sent to the customer on the survey response screen and via email. Since the customer simply clicks on the URL link to complete the gift exchange, this is a very convenient system for the survey operator.
Benefits gained from CRM system The survey included uk telegram database questions aimed at checking service quality and understanding needs, and the responses were used to improve services. By repeatedly improving customer service and resolving issues based on the survey results, the quality of the service improved, and the number of people requesting free online insurance consultations increased by about 20% per month. In this way, by combining survey research with a CRM system, the entire process from sending and collating surveys to sending rewards can be made more efficient.
Please refer to the following article for the company's case study of the CRM system, including how to use a CRM system for survey research. [Case Study] Efficiency and customer acquisition through automatic linking with digital gifts [Case Study] Efficiency and customer acquisition through automatic linking with digital gifts [BtoC] Case study of Hiraki Co., Ltd. [BtoC] Case study of Hiraki Co., Ltd. Source: Hiraki Co., Ltd. Hiraki Co., Ltd. manufactures and sells clothing and daily necessities, and offers surprisingly low prices for its "Hiraki Shoes" store.
Basic mechanism of API integration
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