SIP Trunk – What is it and why is it important?

[rabiakhatun785]

The resources and terms behind telephony today are very comprehensive and, in some cases, complex, especially those that use English words.

With this in mind, we at 55PBX will explain the concept behind SIP Trunk (also called SIP Trunking or in Portuguese, “Tronco SIP”) to you quickly, simply and easily, after all it is a very important and indispensable resource for any company's Call Center!

But let's take it one step at a time, okay?

To begin with, what is 55PBX?
We are a complete call center israel phone numbers solution for communication with customers, entirely in the cloud, with 0800, 4003 and local area codes. Our greatest strength is VoIP telephony and Virtual PABX technology, which allows you to organize and optimize your call center in the best possible way through Softphone (cell phone), Webphone (desktop and laptops) and IP phone. In addition, our platform is 100% managed on the Web, meaning you can manage and monitor your team from anywhere, without the need to install any application on your desktop or notebook.

What does SIP mean?
The acronym stands for “Session Initiation Protocol” which is nothing more than a signal protocol used to establish calls and conferences over networks via the Internet.