Customization to the needs of employees

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Variables can also be inserted into the email header. Available options include: Caller's phone number is the number from which the missed call was received; Operator number - the number you called; Personal account number is the account to which the operator number is linked; Virtual PBX number; Event creation time; Call duration after answer; Transcription text and others. What are the benefits of sending a call to email for business? Sending call information via email can greatly improve communication management and increase company efficiency. Promptness of notifications Real-time call information allows employees to respond to important calls and requests immediately. This is especially important for sales and support departments, where timely response can impact customer satisfaction and conversion. Monitoring and reporting Managers can use email notifications to monitor employee activity and control incoming calls with specific parameters.



This helps to identify problems in a timely indonesia whatsapp number data 5 million manner and take action to resolve them. Mobility support For employees who work remotely or travel frequently, receiving call information via email ensures constant access to important information, regardless of their location. This helps maintain a high level of communication and coordination within the team. Sending data can be configured to only occur when certain events occur or to specific extensions. This allows you to receive only the truly important and relevant information without overloading the employee's inbox. Conclusion The "Send Calls to Email" solution makes call information available in a convenient format, speeds up response to calls with important parameters and contributes to better customer service.



The solution allows you to choose the direction of calls, and the setup will not take much time. Read more detailed instructions in the Knowledge Base .Integration of various digital solutions and platforms is one of the key factors for increasing the efficiency of any business. Virtual PBXs used to organize modern telephony are also becoming part of the comprehensive digitalization of companies. Thanks to integrations with CRM systems and other applications, virtual PBXs help improve the quality of customer service, strengthen marketing and sales, and optimize the company's internal processes. In this article, we will look at what virtual PBX integrations are, how they work, what ready-made MCN Telecom Virtual PBX integrations exist, and how they affect business performance.