Additionally, what matters is the kind of buy whatsapp number database response you give. Make sure your response is thoughtful, empathetic, and that you address your customer’s issues head-on.
This is how media monitoring can help you.
If you’re closely monitoring your brand and related topics, you’ll be able to see every time someone mentions your brand online. Regardless if they tagged you in the post or not.
For instance, if a video of a rude employee is posted online, you’ll know right away. It’s sort of similar to detecting the patient zero. You want to pinpoint where the crisis originated, so you can mitigate it before it spreads like a wildfire.
