China Data

Online testing has brought many benefits to students and teachers over the past few years. They have brought convenience and efficiency and above all, they save a lot of time and effort, but a big problem with online exams is cheating. Online tests have received a lot of criticism for their ...

As it can handle large-scale usage thanks to its scalable stability and your privacy is assured thanks to the software’s high security. You can also earn money through your quizzes and courses as they offer a monetization option if you want to share and create.

Overall, OnlineExamMaker is the best ...

Did you know that many websites crash during Black Friday?

The reason is simple: more traffic than it can handle. If your website goes down or is slow, your customers will be angry and you will lose sales .

What can you do?

Make sure your site loads quickly (think mobile users).

Make navigation ...

Table of Contents
Prospecting on LinkedIn has become a fundamental strategy for many companies looking to expand their network of contacts and generate business opportunities.
The Importance of LinkedIn Prospecting for Your Business Strategy
What is Waalaxy and how can it help you with your ...

Large number of tools and functionalities for the development of any type of company.
Possibility of integration with other tools and specialized partners.
Good value for money.
Cons
Requires a license to use core features, which can be expensive depending on the number of people.
Technical support ...

SLA compliance is critical as it reflects the support team’s commitment to agreed service levels. This metric tells you whether the support team responds within the agreed timeframes, a crucial aspect in maintaining customer trust.

Meeting SLAs ensures that user expectations are being adequately ...

From initial consultation to placing an order, free Help Desk Software is the fast track to growing your business.

Help Desk systems, also known as Help Desk Software , are designed to listen to your customers and react as quickly as possible to meet their needs.

There are free and open source ...

How should you answer in a call center?

What is telephone etiquette?
Telephone etiquette is the way in which a customer service agent assists a customer through a telephone service center or call center, as it is also known.

Even if there are many agents, all those within a company must follow the ...

Meeting consumer expectations creates brand loyal customers. But this does not only mean offering good products, but also providing after-sales service that solves problems effectively.

Buyers are increasingly taking into account various factors before purchasing products and services, and after ...

The SERVQUAL model was born as a commercial research carried out in the 1980s by academics Zeithaml, Parasuraman and Berry, who sought to measure the level of quality of the service offered by companies.

Thus, the development of the SERVQUAL method offered a novel, structured way to assess customer ...