China Data

In addition, you can track all the activities of your operators in order to evaluate the daily or monthly performance of each employee, as well as their results in terms of messages and customer satisfaction. Zendesk, on the other hand, focuses not only on WhatsApp but also on multiple platforms ...

In this short article, we will explain how to use the same WhatsApp account on multiple phones simultaneously so that multiple people can use the app at the same time. As many of you know, it is not possible to open WhatsApp from multiple smartphones simultaneously. Although the application has ...

Callbell has also recently integrated the broadcast message feature for WhatsApp, with which our customers using the WhatsApp Business API will be able to reach a large number of users. The most interesting difference between broadcast messages sent by the WhatsApp API and traditional broadcast ...

The advantages and disadvantages of B2Chat are numerous. Here we will share all the necessary information so that you can make a decision based on your communication and business needs. Benefits 1) Integration with various communication channels . 2) Chatbots. 3) Webinars. 4) WhatsApp Multi-agent. 5 ...

Chattigo is a tool that focuses on connecting multiple service channels through its platform. In order to centralize all the messages coming from these channels in one place and thus serve them much more easily and efficiently. As for channels, Chattigo has a large repertoire to connect to: these ...

This situation has not always existed, but with the arrival of the pandemic, it is evident that human beings need to feel connected to each other. For this reason, many online stores use chatbots or artificial intelligence to automatically interact with their customers, using specialized customer ...

If the backup was successful, your chat history and media will be automatically transferred, but your business information (business profile, product catalog, tags, etc.) will be permanently deleted. What is the difference between WhatsApp and WhatsApp Business? WhatsApp Business works like regular ...

If you want to know about this new methodology, you must first understand its advantages: 1) It facilitates upselling: This is mainly because as a seller, you have relevant information about what the buyer wants or what they have purchased. You will be able to offer a better product or upgrade in ...

Objections in sales are something that will always happen. There are salespeople who, when they hear the first objection from their prospect, tremble and give up on the sale. Objections are something that all salespeople must learn to deal with. Today’s buyers are trained to raise objections because ...

Additionally, each person has their own customers and conversations. They also have multiple features for sales or customer service, such as indicators, autoresponders, and even a CRM . 3) Reputation Reputation is very important in all types of businesses and in the digital world it is of vital ...