China Data

WhatsApp has 2 billion daily active users. It is present in 180 countries and enjoys a 70% response rate! These numbers are pretty exciting if you own a business, want to retain customers, and grow your business. That's because WhatsApp for customer service is an upcoming use case of this tool and ...

Shopify businesses commonly use a tool like Verloop to build chatbots on their website and engage with their visitors.

But if you’re looking for Verloop alternatives before you make the final decision, your search ends here!

We’ve tried several dozen shared inbox tools and shortlisted the top 7 ...

Intercom is an awesome customer support tool tailored for ecommerce and DTC brands, but there are other equally great options out there.

You may be using an ecommerce support tool differently, or perhaps you are looking for a simpler tool that’s easy-to-use. Or possibly one that integrates with ...

Personalization is key to successful marketing, and WhatsApp stands as a powerful tool to reach audiences on a personal level. But how can businesses leverage WhatsApp to maximize ROI and minimize customer churn? The answer lies in segmentation—dividing your audience into smaller, targeted groups ...

Seth Godin, the entrepreneur, best-selling author, and speaker, writes on his blog, "If you need to persuade someone to take action, you're doing marketing." (source)

But to make your marketing effective, he suggests, "The other kind of marketing, the effective kind, is about understanding our ...

You want your ecommerce store to deliver unparalleled customer support across all your channels.

And you’re looking for the right support software that matches your budget to do just that.

So you’ve identified UVdesk as a potential option. And you’re trying to figure out which pricing plan works ...

Here's a small challenge for you: check with your friends & family and ask if someone doesn't know WhatsApp. Bet you won't find anyone who has at least not heard of it or doesn't know what it is. Most likely, everyone must be using it to communicate with each other and even at work.

That shows how ...

A whopping 95 percent of consumers say that customer service is vital for brand loyalty.

Strongly tied to brand loyalty is stellar customer service, which can help you increase your revenue and build a more successful business in the long run. And hence, it becomes imperative that you choose the ...

Today WhatsApp has emerged as the #1 platform for instant communication. The business version of the app has transformed the way businesses communicate with customers. The WhatsApp business platform has made it easy for customers to reach out to their favorite brands and find solutions to their ...

Facebook, Instagram, and WhatsApp are the three platforms offered by Meta to help businesses attract new customers and grow their business through social media marketing on those channels.

If you are a business owner, you must take advantage of the same, meaning that your business should have ...